Friday, April 13, 2007

Merchants Clued In To Online Fraud - Survey - Internet/Web/Online Service Information

A survey expected to be released soon reportedly found that retailers are more likely to say that online fraud involving credit cards is a problem, even though losses being absorbed by merchants may be down slightly from a year ago.

According to the Wall Street Journal, the survey conducted for CyberSource Corp. by Mindwave Research found that 83 percent of merchants who sell online say fraud is a problem, up from 75 percent who said the same thing a year ago. However, the companies interviewed estimated that they lose, on average, 4 percent of online revenue to credit-card fraud, down from 5 percent a year ago.

Still, the survey of 132 companies, which the Wall Street Journal said including pure e-tailers and clicks-and-mortar operations, discovered that while online shopping accounts for just 5 percent of all credit-card transactions, it was the source of 50 percent of all fraud involving cards. The survey also found that 28 percent of merchants surveyed were not aware that they were responsible for the losses generated by online credit-card fraud.


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