Credit Cards Online Information

The event's host, Livermore Research, is one of the leading experts in the credit card industry. It uses a proven methodology to uncover and report new online developments within all the major credit and charge card issuers and it is consistently the first industry source to report new functions, updated capabilities and site redesigns.

edocs provides a complete online self-service software platform for the credit card industry and works with several leading card issuers including GE Consumer Card Services and Target. edocs' Card Manager enables issuers to offer a complete and compelling online service experience for consumer and commercial cardholders and it delivers substantial cost savings and improved customer service levels. With edocs' solution in place at an issuer's website, business and consumer cardholders can view recent activity and account status, request usage alerts, categorize transactions, turn off paper delivery and run spending analysis reports.

About edocs

edocs is the leading provider of customer self-service and e-billing software for Global 2000 businesses. edocs' solutions improve the quality of customer care, reduce support costs and deepen relationships with business and consumer customers. The software enables end customers to manage their accounts, research offerings, buy products and services, review bills and statements, initiate and track payments, and resolve issues online from a single starting point at a company's web site. edocs' products and services are used by some of the world's leading organizations in financial services, energy, government, healthcare, insurance, retail and telecommunications. Customers include BT (British Telecom), Fannie Mae, FleetBoston Financial, GE Capital, Humana, Independence Blue Cross, Target, Telstra, Toyota Financial Services and TXU Energy.